General

How do I prepare for fitting day?

It is advised to make some preparations before your carpet fitter arrives to fit your flooring. Please move any furniture and remove any old flooring to leave the room clear and ready for the fitting. If you require assistance in moving large furniture then please discuss this with the carpet estimator so we can ensure the right precautions are taken on the day of the installation.

What if I'm not sure yet?

We can help you with free impartial advice on what your options are both for colours and carpet types. If you are curious then we can also talk to you about Luxury Vinyl Tiles too.

What should I expect on fitting day?

You will need to be present on the day of the installation so that our carpet fitter can discuss your requirements and raise any unforeseen issues.

Our fitters will prepare your sub-floor as necessary and lay your new floor so that it’s just right. When they’ve finished, they’ll remove any waste including your old flooring if you’ve booked the disposal service. They’ll leave the room looking tidy, so you can start enjoying your beautiful new floor.

Are you reliable?

Read our reviews and see that we have amazing feedback from many happy customers. We pride ourselves on great customer satisfaction and value your recommendations to your friends and family

What is your average wait time from placing order to fitting?

Providing your flooring is in stock, our average wait time is 7-10 working days from placing order to day of fitting.

What are your payment terms?

We require 50% deposit to place order and remaining 50% on day of completion once you are happy with your new flooring

Are your carpet fitters experienced?

Don’t worry, all of our fitters have had many years of experience and are ‘Master Fitters’. We have had years of practice and all tradesmen have been fully approved and vetted

Do I need new underlay for my carpets?

We always recommend that you install new underlay under your carpet. It has a multitude of benefits including improving the look and feel of your carpet, increased comfort levels, reducing noise, increasing energy efficiency and improving the lifespan of your carpet.

What areas do you cover?

We are based in Benfleet, Essex and cover Southend, Leigh, Rayleigh, Canvey, Basildon and other surrounding areas.

3 generations of fitters
It's in our blood
It takes a lifetime to become a master fitter and we have had three of them. Commitment to customer care and repeat business means our reviews speak for themselves. We have never had a bad review and our customers recommend us to their friends and family as reliable with excellent standards but yet brillaint value.